Australian High Commission Nigeria
Important notice: The Australian High Commission cannot answer visa or immigration enquiries. The information below is provided to help you identify the correct contact point.
Changes to Visa application process
From Monday 7 January 2019, the Australian Visa Application Centres (AVAC) in Abuja and Lagos (Ikeja), Nigeria will become an Australian Biometric Collection Centre (ABCC). You will no longer be able to lodge a paper visa application for Australia at these centres in Nigeria, and are advised to submit your visa application via ImmiAccount.
The Lagos (Ikeja) and Abuja ABCC will serve two primary functions:
Collection of biometrics (photograph and fingerprints) from Australian visa applicants requested in writing to provide them; and
Information services for pre-lodgement enquiries through the TLScontact call centre on +27 (0)12 472 3800
If you are unable to lodge online, or are required to lodge a paper application, then you must courier your application to the Service Delivery Partner TLScontact in Johannesburg, South Africa. Please note this option will also incur a service fee payable to TLScontact.
You are encouraged to pay for any visa application couriered to TLScontact upfront at the following:
Please note you are required to book an appointment to provide biometrics which can be done through the TLScontact website. Walk-in appointments will not be accepted.
After you have lodged your application please do not call or email the Australian High Commission to check on the status of your application. Instead, you can contact Australia's Department of Home Affairs using its Immigration Enquiry Form. You will not receive a response if seeking to follow-up on an application that is currently within global visa and citizenship processing times.
For more information on visas please visit: Visa and Migration
If you are an Australian citizen with a consular or passport inquiry, the Australian High Commission can be contacted via email at email@example.com or on +234 906 540 5487 (during business hours).
For urgent consular assistance, please contact the Australian 24-hour consular emergency centre in Canberra on: +61 2 6261 3305. For more information on travelling overseas and registrations, please go to www.smartraveller.gov.au. Travel advice for Nigeria can be found here.
High Commissioner's message
Welcome to the website of the Australian High Commission, Abuja.
The High Commission has responsibility for Australia’s relations with Nigeria, Niger, Cameroon, Gabon, Benin, The Gambia and the Economic Community of West African States (ECOWAS).
Australia and Nigeria have a long history of bilateral relations and enjoy a strong relationship with deepening trade, investment and people to people links. I look forward to working with my Nigerian counterparts to continue to advance the bilateral relationship and will take regular opportunities to visit different regions of Nigeria. We are committed also to supporting the growth of ties between Australia and our countries of accreditations who also form part of this diverse and dynamic region.
You can follow the work of the High Commission through the regular updates on our Facebook page and our twitter handle. If you are an Australian travelling in the region, please register your travel on www.smartraveller.gov.au.
As they say in Nigeria, you are welcome.
It has come to the attention of the Australian government that there has been a recent spate of scams targeting citizens of West African countries offering false offers of employment and visas to Australia. These scams are run by criminal gangs and will only steal your money by fraud. There is no job and there is no visa.
No Australian Diplomat or Australian Border Force Special Agent will contact you offering jobs or visas. Legitimate Australian Government border related email addresses end with @dfat.gov.au or @border.gov.au. Anything that contains a .net or a .com or anything else is a scam.
Report suspected fraud to: nairobi.Compliance@dfat.gov.au or integrity.Pretoria@dfat.gov.au Any information you provide will be treated confidentially.
Should you believe that you are the victim of a scam, you should report it to your local police and you may also wish to report it via the Australian Competition and Consumer Commission's Scamwatch website.
Beware of fraudulent Scholarship Agents
Potential Australia Awards – Africa applicants are vulnerable to being targeted by individuals who pose as scholarship agents promising to guarantee a scholarship to study in Australia. Potential applicants, are often urged to pay money, in return for support and guidance in filling a form and submitting a successful application.
If you are a potential applicant, use the website: http://www.australiaawardsafrica.org as your primary source of information. The site will publish accurate and relevant program information which will help you with your application. If you would like to verify whether the program employs an individual that has offered to help you with your application, email us at firstname.lastname@example.org.
International financial scams
International scammers continue to tempt people around the world with promises of lucrative rewards, usually in return for assistance in transferring vast sums of money. Read the Smartraveller Travel Bulletin.
Cruise Ship Employment Scams
The Australian Government is aware that clients in Africa have been targeted by unsolicited e-mails fraudulently offering employment from Australian cruise ship companies. Victims of this scam are defrauded of fees supposedly for visas or fictitious ‘foreign worker certificates’. It appears that the fraudulent e-mails originate from other countries, not Australia. The Australian High Commission is unable to verify employment offers from Australian companies. Job-seekers are. however, strongly advised to verify all job offers using publicly available contact details for the relevant companies. Information on applying for Australian visas is available on the Australian Border Force website.
Internet Dating/Lonely Heart Scams
There have been a number of instances where Australian citizens and permanent residents believe they have formed relationships with persons from Africa over the internet, only to discover that the purported relationship is actually part of an on-going scam to defraud the Australian out of large sums of money, or to obtain permanent migration status in Australia. In some instances, persons have also experienced physical harm as a result of the actions of the criminal networks operating these scams.
We have received information that Australians sponsoring their fiancé or spouse to migrate to Australia have been asked to send large amounts of money to their partner, on the basis that this is required as part of the visa application process. Information on all relevant fees and charges associated with visa applications can be found here.
Any questions about the standard visa process (including associated costs), can be directed to the Visa Section of the Australian High Commission, Pretoria at the email address: email@example.com